Shipping + Returns

 

Shipping

Thank you for your order!
We are delighted to package + send you your Until Soon Knitwear.

All orders are shipped via FedEx on business days Monday to Friday excluding Holidays.  Orders placed during the weekend will ship on Monday.  Tracking numbers and shipment confirmations will be sent at the end of the business day. If you’re on the east coast packages are usually delivered within 1-3 business days of shipment, and within 5-6 if you’re on the west coast. 

Returns/Exchanges

If you are not completely satisfied with your Until Soon online purchase, you may send it back to us for an exchange or a refund.

Until Soon gladly accepts returns of unworn, unwashed, undamaged merchandise purchased for a full refund or exchange within 30 days of the original purchase date.

You’ll find a Returns & Exchanges form located in an envelope in your shipment. Please fill out all necessary information and include it in your return shipment. If you choose to return an item, a flat rate of $8.00 will be held from your refund to cover shipping and restocking. 

A pre-addressed FedEx shipping return label is included to provide an easy return process if you choose to return/exchange your sweater.  Simply affix the FedEx label to your package.                    

Please allow approximately 1-2 weeks for processing.

If you have any questions, please email cristina@untilsoon.nyc.

Privacy

Until Soon respects the privacy of all website guests + their personal information. Information collected will be used solely by Until Soon to conduct our business such as processing an order and shipping your package to your address.